Sunday, October 1, 2023

Dominion Energy Offering Bill Payment Assistance As Winter Approaches

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With colder temperatures on the way, Dominion Energy Virginia is offering several assistance programs to help customers with their winter heating bills. The winter months typically bring higher energy bills as customers use more electricity to heat their homes.

“With higher fuel costs this winter, more of our customers will need assistance with their power bills,” said Ed Baine, president of Dominion Energy Virginia. “We’re here to help. We have several programs that help our customers with bill payment assistance, free energy efficiency upgrades and extended payment plans. If you or your family need help with your power bill this winter, please contact us so we can assist.”

Following are a few of the programs Dominion Energy is currently offering:

EnergyShare Bill Payment Assistance

Dominion Energy Virginia’s EnergyShare program offers up to $600 in bill payment assistance from October 1 through May 31. The program is not income-based, so anyone needing help to pay their heating bills may qualify for assistance. Individuals 60 and older, military veterans, and individuals with a disability may be eligible for additional assistance.

The Virginia Department of Social Services and its partner organizations offer several other bill payment assistance options through the free Virginia 211 service.

EnergyShare Weatherization Programs

Dominion Energy Virginia customers who receive EnergyShare bill payment assistance may be eligible to receive a free home energy assessment and the installation of free energy efficiency upgrades that help save on energy costs.

Extended Payment Plans

Dominion Energy Virginia offers extended payment plans to help customers who’ve fallen behind on their electric bills. Eligible customers can make a 50 percent down payment on their past due bill and spread the remaining balance over six months. Customers may sign-in to their account online or call 877-776-2427 to see if they qualify.

Budget Billing

Dominion Energy’s budget billing program helps customers avoid the seasonal fluctuation with their energy bills. Monthly budget bill amounts are based on the average of the customer’s previous 12 months of usage. Customers may sign-in to their account online or call 877-776-2427 to see if they qualify.

A full list of all Dominion Energy customer assistance options is available here, or by calling: 877-776-2427.

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