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HRT To Implement Service Reliability Plan

Beginning on May 9, Hampton Roads Transit (HRT) will implement its new Service Reliability Plan in an effort to scale back all transportation services due to current staffing issues. The Plan is expected to remain in place until at least July 1, 2021.

“Providing reliable service to our customers is our objective,” said William E. Harrell, President and CEO of HRT. “The impacts of the pandemic have led to a personnel shortage. This service adjustment will provide more reliable service that our riders can count on.”

During this period, bus frequencies will range from 30 to 60 minutes on most routes. HRT assures riders that major employment centers throughout the region will be served.

The Tide light rail service will run on a 15-minute frequency, Monday–Saturday until 9:30pm. After 9:30pm, The Tide will run on a 30-minute interval. There is no change to the Sunday schedule for bus transportation or light rail, and there is no change to any schedule on HRT’s Elizabeth River Ferry that connects Norfolk and Portsmouth. For a full list of service schedules beginning on May 9, click here and scroll down the page. HRT is currently offering hiring incentives that include signing bonuses up to $4,000, paid training and health benefits, and potential eligibility for a pension. For additional details, visit HRT’s Careers Page.

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